We offer free standard shipping on all orders over $50. Orders under $50 ship for a flat rate of $4.99.
All orders are processed within 1–2 business days after payment is confirmed. You'll receive a confirmation email with tracking information once your order ships.
Standard Shipping: 5–9 business days
Note: Delivery times are estimates and may vary during peak periods (holidays, sales events).
Once shipped, you'll receive an email with your tracking number. You can track your order anytime at the carrier's website or by replying to your shipping confirmation email.
We currently ship to the United States, Canada, United Kingdom, and Australia. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
If your package hasn't arrived within 12 business days of shipping, please contact us at team@shoplume.us and we'll resolve it immediately — whether that means a replacement or a full refund.
Email us at team@shoplume.us — we respond within 24 hours.